manuals/manuals_Support_Center_Ion_20Aurora_AuroraMonitor_20Touchscreen

ATTENTION:

OBSERVE PRECAUTIONS FOR HANDLING ESD-SENSITIVE DEVICES

Removal/Installation of Major Assemblies -

Ion Aurora

Troubleshooting Information - Removal/Installation of Major Assemblies -

Ion Aurora

Megatouch Ion Technical Reference Manual

Monitor and Touchscreen Removal

1. Turn off and unplug the game.

2. Unlock the rear door and open if it is hinged, or remove if it is detachable.

3. Reach under the center of the top of the cover to locate the rotary draw latch (see Figure 1). Turn

the wing on the latch counterclockwise to disengage.

FIGURE 1 - ROTARY DRAW LATCH INSIDE TOP COVER

FIGURE 2 - SCREW IN CENTER OF BOTTOM COVER

4. Unscrew the screw located in the center of the bottom of the cover (see Figure 2). Slowly lift the

cover and disconnect the ground wire.

5. Place something in front of the game to brace the bezel once the strain relief cord is undone, then

remove the screw at the center of the marquee bezel and the 2 screws on the back of the bezel.
For 17” games, remove the security screw inside the CPU section; for 19” and Widescreen games,
remove the nut and washer securing the security bolt inside the CPU section. See Figure 3.

FIGURE 3 - SCREWS ON FRONT AND BACK OF BEZEL

SCREW

THROUGH
MARQUEE

SCREWS ON

BACK OF BEZEL

(2 PLACES)

SECURITY SCREW (17”)

OR SECURITY BOLT,

WASHER AND NUT

(19” & WIDESCREEN)

ATTENTION:

OBSERVE PRECAUTIONS FOR HANDLING ESD-SENSITIVE DEVICES

Removal/Installation of Major Assemblies -

Ion Aurora (cont’d)

Troubleshooting Information - Removal/Installation of Major Assemblies -

Ion Aurora

Megatouch Ion Technical Reference Manual

6. Open the monitor assembly halfway and remove the screw fastening the strain relief cord. See

Figure 4. Open the assembly all the way and rest it on a support.

FIGURE 4 - HALFWAY-OPEN MONITOR ASSEMBLY

7. Disconnect the VGA connector from the monitor. Remove the screw securing the VGA and

touchscreen controller ground wires to the monitor (17”), or the nut securing the VGA and
touchscreen controller ground wires to the ground screw on the back of the monitor (19” &
Widescreen).

Note: On the Aurora Widescreen this nut may secure only the VGA ground wire.

Disconnect the 14-pin OSD cable (white wires) and the LCD power connector (yellow & black
wires) from the monitor. Refer to Figure 5 for 17” games, and Figure 6 for 19” and Widescreen
games.

TOUCHSCREEN
CONTROLLER

LCD POWER
CONNECTOR

TOUCHSCREEN

POWER CABLE

VGA MONITOR CABLE

GROUND WIRE

TOUCHSCREEN

CONTROLLER CABLE

GROUND WIRE

OSD CABLE

MOLEX CONNECTOR

INVERTER
CABLE

INVERTER

POWER HARNESS

GROUND SCREW

INVERTER

TOUCHSCREEN
CONTROLLER
CABLE

FIGURE 5 - REAR VIEW OF 17” MONITOR

SCREW FASTENING

STRAIN RELIEF CORD

8. Disconnect the touchscreen power cable from the touchscreen controller, then disconnect the

Molex connector, identified by the orange and gray wires (this does not exist on Aurora Widescreen
systems). Refer to Figure 5 for 17” games, Figure 6 for 19” and Widescreen games.

9. Release harnesses from clamps; this may include the inverter cable, the inverter power harness,

the Molex harness, the touchscreen controller cable, the touchscreen controller cable ground
wire, the harness connecting the Molex connector to the power supply, and/or the touchscreen
ribbon cable. Refer to Figure 5 for 17” games, and Figure 6 for 19” and Widescreen games.

10.

For 19” and Widescreen games:

Remove the inverter from the Velcro securing it to the LCD

bracket (19”) or touchscreen controller mounting plate (Widescreen) and carefully place it out of
the way of the monitor assembly. See Figure 6.

11. Carefully cut the tie wraps around the touchscreen controller cable. If applicable, remove the 2

screws securing the touchscreen controller to its mounting plate (17” and Widescreen) or the
LCD bracket (19”). On some 19” games the touchscreen controller is simply secured by Velcro,
meaning there are no screws to remove. Remove the controller, as well as the fish paper under-
neath, though please note there is no fishpaper underneath the touchscreen controller on
Widescreen systems. See Figure 7.

If you are replacing the touchscreen:

Remove the touchscren controller cable from the touchscreen

controller (see Figure 5).

12.

For Widescreen games:

Unscrew the two standoffs that were located under the touchscreen

controller. These are going through the mounting plate, securing it to the LCD bracket.

ATTENTION:

OBSERVE PRECAUTIONS FOR HANDLING ESD-SENSITIVE DEVICES

Removal/Installation of Major Assemblies -

Ion Aurora (cont’d)

Troubleshooting Information - Removal/Installation of Major Assemblies -

Ion Aurora

Megatouch Ion Technical Reference Manual

TOUCHSCREEN

CONTROLLER

LCD POWER
CONNECTOR

TOUCHSCREEN

POWER CABLE

VGA MONITOR CABLE

GROUND WIRE

TOUCHSCREEN

CONTROLLER CABLE

GROUND WIRE

OSD CABLE

MOLEX CONNECTOR

INVERTER CABLE
(WHITE WIRES)

INVERTER
POWER HARNESS

GROUND SCREW

AND NUT

INVERTER

TOUCHSCREEN
RIBBON CABLE

FIGURE 6 - REAR VIEW OF 19” MONITOR

ATTENTION:

OBSERVE PRECAUTIONS FOR HANDLING ESD-SENSITIVE DEVICES

Removal/Installation of Major Assemblies -

Ion Aurora (cont’d)

Troubleshooting Information - Removal/Installation of Major Assemblies -

Ion Aurora

Megatouch Ion Technical Reference Manual

SCREWS SECURING

TOUCHSCREEN

CONTROLLER TO

MOUNTING PLATE

(17” & WIDESCREEN)

OR LCD BRACKET

(19”)

(2 PLACES –

CORNER SCREWS

ARE ON

WIDESCREEN

SYSTEMS)

FISH PAPER
UNDERNEATH
TOUCHSCREEN
CONTROLLER
(17” & 19” GAMES)

TOUCHSCREEN
CONTROLLER CABLE
ON TOUCHSCREEN
CONTROLLER

FIGURE 7 - TOUCHSCREEN CONTROLLER

13. Remove the 4 screws securing either the left and right LCD mounting brackets to the bezel (17”)

or the LCD bracket to the bezel (19” and Widescreen), then carefully slide the monitor assembly
out of the bezel. See Figure 8 for 17” games, Figure 9 for 19” and Widescreen games.

FORMEX
DRIP GUARD

LEFT LCD

MOUNTING BRACKET

TOUCHSCREEN CONTROLLER

RIBBON CABLE

SCREWS SECURING
BRACKET TO BEZEL
(ALSO 2 ON LEFT SIDE)

TOUCHSCREEN CONTROLLER

MOUNTING PLATE

RIGHT LCD
MOUNTING BRACKET

FIGURE 8 - REAR VIEW OF 17” MONITOR

14.

For 17” games:

Remove the 4 screws securing the LCD mounting brackets to the monitor (2 per

bracket). If replacing the monitor, remove the fish paper/foam tape strip attached to the top edge of
the monitor. See Figure 8.

Monitor/Touchscreen Installation

1. Clean the glass on the LCD monitor that you will be using with an alcohol wipe.

For 17” and 19” games ONLY:

Cut pieces of the supplied 1/2” foam tape long enough to cover the

edges of the monitor without overlapping. After the tape is in place, peel off the backing.

For Widescreen games:

If the tape on the inside of the front bezel is looking worn, remove it and

replace it with the provided neoprene tape. The tape sticks to the bezel, and the backing should
NOT be removed.

NOTE: Do NOT remove the backing of the tape that is attached to the Widescreen
Touchscreen. If there is no tape attached to the touchscreen you received, cut pieces of the
supplied double-sided foam tape long enough to cover each edge of the touchscreen with-
out overlapping. Remove the backing from ONLY ONE side of the tape and place it around
the edge of the REAR of the touchscreen. The rear of the touchscreen can be identified by
the tracing around the touchscreen. The side of the touchscreen with NO TRACING is the
rear, and the tape should be applied to that side. Once the tape is in place, DO NOT remove
the backing.

SCREWS SECURING LCD

BRACKET TO BEZEL

(ALSO 2 ON RIGHT SIDE)

MOUNTING HOLES FOR

TOUCHSCREEN CONTROLLER

(2 PLACES)

VELCRO FOR INVERTER

FISH PAPER BETWEEN
MONITOR ASSEMBLY AND
LAMP BRACKET

Troubleshooting Information - Removal/Installation of Major Assemblies -

Ion Aurora

Megatouch Ion Technical Reference Manual

ATTENTION:

OBSERVE PRECAUTIONS FOR HANDLING ESD-SENSITIVE DEVICES

Removal/Installation of Major Assemblies -

Ion Aurora (cont’d)

FIGURE 9 - REAR VIEW OF 19” MONITOR

15. Note the orientation of the touchscreen (i.e. the positioning of the ribbon cable and which side is

the front) before removing it from the monitor.

For 17” and 19” games:

Use dental floss to carefully cut the foam tape holding the screen to the

monitor. Once the touchscreen is completely free from the monitor, remove any residual foam
tape from the screen with denatured alcohol and clean the glass with the supplied alcohol wipe.

ATTENTION:

OBSERVE PRECAUTIONS FOR HANDLING ESD-SENSITIVE DEVICES

Removal/Installation of Major Assemblies -

Ion Aurora (cont’d)

Troubleshooting Information - Removal/Installation of Major Assemblies -

Ion Aurora

Megatouch Ion Technical Reference Manual

If replacing only the monitor:

Carefully place the touchscreen over the new monitor in the same

manner it was attached to the old monitor, making sure that the screen is properly and evenly
aligned over the monitor glass. Clean the front of the touchscreen with an alcohol wipe once it is
in place. Reattach the fish paper foam tape strip to the top edge of the monitor (17” games only;
see Figure 8). You may need to attach the provided wire clamps to the rear of the monitor assem-
bly. If so, note their location on the rear of the monitor your removed.

If replacing only the touchscreen:

Carefully place the new touchscreen over the monitor in the

same manner as the old screen, making sure that the screen is properly and evenly aligned over
the monitor glass. Clean the front of the touchscreen with an alcohol wipe once in place.

If replacing both the monitor and the touchscreen:

Carefully place the new touchscreen over the

new monitor in the same manner that the old touchscreen and monitor were attached, making
sure that the screen is properly and evenly aligned over the monitor glass. Clean the front of the
touchscreen with an alcohol wipe once it is in place. Reattach the fish paper foam tape strip to the
top edge of the monitor/touchscreen assembly (17” games only; see Figure 8). You may need to
attach the provided wire clamps to the rear of the monitor assembly. If so, note their location on the
rear of the monitor your removed.

For 17” games:

Replace the left and right mounting brackets on the monitor and secure each with

2 screws. Carefully slide the new monitor into the bezel, making certain that the edge of the
monitor with the fish paper is secured underneath the touchscreen controller’s mounting plate.
Ensure that the monitor is properly centered, then secure the mounting brackets to the bezel with
4 screws. See Figure 8.

For 19” and Widescreen games:

Carefully slide the new monitor assembly into the bezel, making

sure (on standard 19” models) that the strip of fish paper is secured between the edge of the
assembly with the Velcro and lamp mounting bracket. Ensure that the monitor is properly centered,
then secure the LCD bracket to the bezel with 4 screws. See Figure 9.

For 17” games:

Line up the touchscreen controller on the rectangular piece of fish paper.

If you

replaced the touchscreen, connect the touchscreen controller cable to the touchscreen controller
and secure with 2 tie wraps, making sure that the wraps go around the fish paper.

Position this

touchscreen controller assembly on the mounting plate and secure with 2 screws. See Figure 7.

For 19” games:

Replace the inverter on the Velcro. Place the rectangular piece of fish paper on

the mounting holes on the LCD bracket.

If you replaced the touchscreen, carefully connect the

touchscreen controller cable to the touchscreen controller and secure with 2 tie wraps

. Position

the touchscreen controller on top of the fish paper and secure to the LCD bracket with 2 screws or
simply with Velcro. See Figure 7.

For Widescreen games:

Resecure the two standoffs to the touchscreen controller bracket, mak-

ing sure that the standoffs secure this bracket to the rear of the monitor.

If you replaced the

touchscreen, carefully connect the touchscreen controller cable to the touchscreen controller,
and secure it with two tie wraps.

Position the touchscreen controller over the two standoffs and

secure it in place with two screws (see Figure 7). Replace the inverter on the Velcro.

For 17” and 19” games:

Secure the inverter’s cable and power harness under clamp(s) where

necessary. See Figures 5 and 6.

6. Reconnect the LCD power connector (black and yellow wires), and secure the wires under a

clamp where necessary.

For 17” and 19” games:

Reconnect the touchscreen power cable to the touchscreen controller,

then reconnect the Molex connector (orange and gray wires). Secure the Molex wires and the
touchscreen ground wire under a clamp where necessary. See Figures 5 and 6.

8. Reconnect the 14-pin OSD connector and the VGA cable to the monitor. For 17” games, replace

the touchscreen and VGA ground wires, and secure with 1 screw (see Figure 5). For 19” and
Widescreen games, replace the touchscreen ground wire (where necessary) and VGA ground
wire on the ground screw on the LCD bracket and secure with one nut (see Figure 6).

9. Replace the strain relief cord and secure in place with one screw. See Figure 4.

10. Close the monitor assembly completely, and fasten with 2 screws in the back of the bezel, 1

security screw (17”) or security washer and nut (19” & Widescreen), and 1 screw in the front
(through the marquee). See Figure 3.

11. Reconnect the ground wire to the rear cover and lower the cover into place, carefully lining up the

2 tabs on the cover with the 2 mating holes on the sides of the game (see Figure 10). Make sure
that the plastic lip on the bottom of the rear cover is behind the metal base. Tighten the screw
securing the bottom of the door. (Figure 2). Turn the wing on the draw latch clockwise to engage
the latch (see Figure 1).

12. Close (or reattach) and lock the rear door.

13. Plug in and turn on the game.

14. Once the game has booted up, proceed to

Troubleshooting Your Touchscreen

to perform a

touchscreen calibration. After doing so, ensure that the screen is properly aligned, and make any
necessary adjustments with the monitor controls on the OSD board.

ATTENTION:

OBSERVE PRECAUTIONS FOR HANDLING ESD-SENSITIVE DEVICES

Removal/Installation of Major Assemblies -

Ion Aurora (cont’d)

Troubleshooting Information - Removal/Installation of Major Assemblies -

Ion Aurora

Megatouch Ion Technical Reference Manual

TAB

MATING HOLE

NOTE: ONLY LEFT SIDE SHOWN.

TAB AND MATING HOLE ARE

ALSO ON RIGHT SIDE.

FIGURE 10 - SIDE VIEW OF GAME